Error message when incorrect version of Oracle Database Client has been installed

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Symptom:

The following error message is displayed when trying to issue any queries to an Oracle database:

[nQSError: 10058] A general error has occurred. libclntsh.so.10.1: wrong ELF class: ELFCLASS64 [nQSError: 46029] Failed to load the DLL /usr/oracle/OracleBI/server/Bin/libnqsdbgatewayoci10g.so. Check if ‘Oracle OCI 10G’ database client is installed.

Causes:

This error message is typical of a situation where the OBIEE server is running a 64 bit version of the Oracle Database client. OBIEE requires a 32 bit database client even on servers running a 64 bit OS.

Resolution:

Install the 32 bit Oracle Database Client

 

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Symptom:

The following error message is displayed when trying to issue any queries to an Oracle database:

[nQSError: 10058] A general error has occurred. libclntsh.so.10.1: wrong ELF class: ELFCLASS64 [nQSError: 46029] Failed to load the DLL /usr/oracle/OracleBI/server/Bin/libnqsdbgatewayoci10g.so. Check if ‘Oracle OCI 10G’ database client is installed.

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